Frequently Asked Questions

Everything you need to know about your Tank Retailer experience.

What is the typical shipping timeframe for my order?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.

How do I ensure I am choosing the correct size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Tank Retailer, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.

Can I track my package once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your delivery's progress.